“I almost didn’t do the First Aid Course organised by my supervisor because I was “too busy” but I will forever be grateful that I did. A few weeks after I had taken it I was walking my dog around a frozen lake and fell in. When I plummeted through the ice I first panicked but then I felt strangely calm and distinctly remember thinking “ok , I went through this with first aid professionals and they said you can get out alive”. Honestly, just that knowledge helped enormously towards me pulling myself out and trekking for 40 mins to safety. The course gives you the skills but also crucially the confidence that you need to get yourself or someone else out of life-threatening situations.”